Job Descriptions >> Operations Manager

Student Technician Program
Operations Manager

ACM Service Area Name: Student Technician Program

Job Position Name: STP Operations Manager

Wage Ranges: Starting at $10.25 per hour

AC M Service Overview:

The Student Technician Program (STP) hires and trains students for some of the most technically advanced and in-demand positions available at CSUSB. Averaging sixty student employees throughout the academic school year, STP is the largest single on-campus department of student employees.

Position Overview:

The Operations Manager is the highest level of student-based decision making in STP. In this position, the student manager is held accountable for being the main communication for the ACM Director and STP Coordinator with the program.

Qualifications

• STP Operations Manager candidates will have the following experience, skills, interests, and abilities:
• At least one year experience of STP Management including an annual evaluation
• Strong knowledge of the structure and processes of STP.
• Cross training experience in at least two (2) different areas of Academic Computing and Media, or have had leadership position(s) in the area(s) assigned
• Must have consistently high ratings in evaluations.
• Understanding of Student Technician Program policies and guidelines
• Satisfactory attendance of training workshops from previous quarters
• Ability to work with software programs including Microsoft Word, Microsoft Excel, Timeclock, and internet applications
• Ability to communicate clearly and effectively with fellow employees and supervisors
• Highly demonstrable Organizational abilities
• Highly demonstrable Communication abilities

Job Duties and Responsibilities

• Supervision of all STP Supervisors, Assistant Managers and Training Managers.
• Maintain and update budget given by the ACM Director.
• Directly involved with the evaluation and restructuringof the STP Program.
• Work with department Administrative Assistant regarding STP students employment requirements.
• Work with ACM employees in recruitment and staffing of Step 3-6 students
• Develop monthly pay report, report hours to department Administrative Assistant and print out timesheets.
• Develop Foundation timesheets twice a month.
• Coordinate and supervise quarterly evaluations of all STP employees.
• Review Annual Evaluations and determine who is eligible for a pay increased based on evaluations and portfolio.
• Maintain and update required forms, documents, and Timeclock Manager.
• Assure that all MOU conditions are met by STP.
• Directly involved in all disciplinary issues.
• Prepare and present any information or spreadsheets to the ACM Director and STP Coordinator as needed.
• Have a positive attitude towards all ACM personnel, and lead by example.

Reports to:

ACM Director and STP Coordinator.

Evaluation:

Student is evaluated quarterly and annually by ACM Director and STP Coordinator.

Career Path:

After a period of service, the STP Area Supervisor  is eligible to move within other STP Management positions.